Get in Touch

Have a question or special request? We'd love to hear from you.

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Email Us

marlene@madebymarlene.com

We typically respond within 24 hours

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Call Us

(347) 776-1964

Monday - Friday, 9am - 5pm EST

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Online Store

New York City
United States

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Business Hours

  • Monday - Friday 9am - 5pm
  • Saturday 10am - 3pm
  • Sunday Closed

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Quick answers to common questions

What are your shipping options?

We offer standard shipping (5-7 business days) and expedited shipping (2-3 business days). Free standard shipping on orders over $50.

Do you offer custom orders?

Yes! We love creating custom soaps for special events, gifts, or specific needs. Contact us with your ideas and we'll work together to create something unique.

What is your return policy?

We want you to be completely satisfied. If you're not happy with your purchase, contact us within 30 days for a full refund or exchange.

Are your products all-natural?

Yes! All our soaps are made with natural ingredients. We never use harsh chemicals, artificial fragrances, or synthetic additives.

How long do the soaps last?

With proper storage (keeping dry between uses), our soaps typically last 3-4 weeks with regular daily use. Larger bars may last even longer.

Do you offer wholesale pricing?

Yes! We work with boutiques, spas, and retailers. Contact us for wholesale pricing and minimum order requirements.